How do you dispatch my order?

We pack your order in a cardboard box and trust it to Taxipost/Bpack. They make sure your order will be delivered to you.

Can I have my order shipped abroad?

We send our packages to all EU countries. Below you will find a summary of delivery costs per country. If you wish to send your order to another country, please contact us.

- Belgium: 4,95 euros
- The Netherlands and Luxembourg: 6,95 euros
- France and Germany: 8,50 euros
- Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Great Britain, Italy, Latvia, Lithuania, Malta, Austria, Poland, Portugal, Slovakia, Slovenia, Spain, Czech Republic and Sweden: 17,50 euros

What are the shipping costs?

The shipping costs are:

- Belgium: 4,95 euros
- The Netherlands and Luxembourg: 6,95 euros
- France and Germany: 8,50 euros
- Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Great Britain, Italy, Latvia, Lithuania, Malta, Austria, Poland, Portugal, Slovakia, Slovenia, Spain, Czech Republic and Sweden: 17,50 euros

If you choose to collect your order at Zaino, no shipping costs will be charged.

Can I come and collect my order?

Yes, you can come and collect your order at Zaino. We contact you when your order is ready and then you can come and pick it up at the following address: Koestraat 12, 8970 Poperinge (Belgium).

If you collect your order at Zaino, no shipping costs will be charged.